How we look after your details.
At Maison Areeba, we respect your privacy. This policy explains what information we collect, how we use it, how we keep it safe, and your choices. We follow applicable data protection laws and use industry-standard security measures.
When you place an order, create an account, contact us, or subscribe, we may collect your name, email address, phone number, shipping and billing address, order details, communication history and any notes you provide. We also collect limited technical data such as your IP address, browser type, device information and site usage through cookies and similar technologies.
We use your information to process and deliver your orders, communicate with you about your order, provide customer support, share production updates (including photos or videos if applicable), improve our website and services, and send occasional updates only if you opt in. We do not use your information for any other purpose without your consent.
All payments are securely processed by trusted third-party payment providers (such as Razorpay, Shopify Payments, PayPal or international payment gateways). We do not store your full card details. Only the payment provider handles and stores the payment information in accordance with industry security standards.
04. Sharing of information
We do not sell your personal information. We may share information only with trusted service providers who help us operate our business, such as payment processors, shipping and logistics partners, email communication tools and website analytics tools. These partners are required to keep your information secure and use it only for the services they provide.
05. Cookies
We use cookies and similar technologies to help our website work properly, understand how visitors use our site, and improve your shopping experience. You can control or disable cookies through your browser settings, but some features of the site may not work as intended.
06. Data security
We take reasonable security measures, including encryption and secure servers, to protect your personal information from unauthorised access, loss or misuse.
07. Your choices
You can request to access, correct or delete your personal information, or unsubscribe from marketing emails at any time. You can contact us through our Contact page or email us at maisonareeba@gmail.com.
08. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date.
09. Contact us
If you have any questions about this privacy policy or how we handle your information, please contact us at maisonareeba@gmail.com or through our Contact page.